On-site training with Tele Radio: Support where you need it

Blog • Posted on September 3, 2025 at 1:52 pm

At Tele Radio, we believe technology should feel approachable, not complicated. That’s why our team makes it a priority to visit customers directly, to show how our systems work in practice and to make sure operators feel confident using them.

Recently, our colleague Fred spent the day with one of our customers, providing on-site training with Tele Radio Panther wireless control system. The session wasn’t only about demonstrating features — it was about listening, answering questions, and adapting the training to the customer’s real-world needs.

Why on-site training matters

While manuals and online calls are useful, nothing compares to hands-on learning. Being on-site allows us to demonstrate how the system behaves in the customer’s own environment, with their own equipment. Operators can try the system immediately thanks to the on-site training with Tele Radio, ask practical questions, and receive direct feedback. This shortens the learning curve and helps ensure the system is used safely and effectively from day one.

Training with Tele Radio: Panther System

During the session, the team learned how Panther combines easy installation with advanced safety features. From reliable emergency stop functions to its long-range, interference-free communication, Panther is designed to be both robust and user-friendly. Training also covered day-to-day usage, battery life management, and how to make the most of the system’s flexibility in different applications.

Close to our customers

These visits are more than technical checklists. They are opportunities to:

• See the customer’s environment firsthand, understanding how our products are used day to day.
• Build trust through direct interaction, ensuring operators know they have our support beyond the product itself.
• Share knowledge face-to-face, making complex functions feel intuitive and simple.

This is what sets us apart: we stay close to our customers. Whether it’s training, assistance, or simply being available to answer questions, our goal is to provide the support you need — when and where you need it.

Beyond the visit: Tele Radio support

Support doesn’t end when the training session is over. With local stock and a dedicated US team, Tele Radio ensures that replacements, spare parts, or additional systems are quickly available. And our technical experts remain ready to assist whenever new questions arise.

With more than 70 years of experience and a strong presence in the US, Tele Radio continues to combine global expertise with local service. And for us, nothing beats seeing our products in action — alongside the people who use them every day.

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