Tele Radio customer Garaventa successfully completes new PAQ line field trial

Garaventa: “Tele Radio gave us the feedback and flexibility we’d been looking for”

Garaventa, a Swiss ropeway specialist and part of the Doppelmayr Group, successfully completed a field trial of Tele Radio’s new PAQ line on its Monorack – a one-rail incline lift used to reach houses on steep mountain slopes. After more than five years of working together on Panther-based systems, Garaventa and Tele Radio partnered closely to bring Tele Radio’s new PAQ line to a live installation on Switzerland’s Rigi mountain.

Garaventa approached Tele Radio Switzerland with a clear need: their end users wanted on-display feedback showing exactly where the Monorack was positioned, plus repeater compatibility for installations with multiple stops and shared remotes. The reliable Panther line offered neither, and the Tiger line did not support repeaters. The new PAQ line delivers both in one product, at the same price point as Panther, making it the natural next step.

Managing Director Tele Radio Switzerland, Susanne Küng, coordinated directly with Tele Radio R&D at headquarters in Gothenburg, Sweden, to translate Garaventa’s specification list into a working configuration. After the first on-site trial, Garaventa requested a few refinements to make the interface more intuitive. Headquarters returned an updated software version within days – a turnaround made possible by the new PAQ line’s C-based, fully programmable architecture.

“We were really well supported by Tele Radio Switzerland and headquarters in Sweden. We brought our specifications, they built the system around them, and together we figured out an intuitive way of steering and showing the Monorack’s situation on the display of the remote control.”

– Lukas Schatzmann, Product Manager Monorack at Garaventa